Support Resources |

Support Resources

The Krames Health Library provides access to articles and fact sheets on health topics. Search health topics, such as cold or flu symptoms, dementia, and diabetes.

The Nurse Advice Line is a free health information phone line.  Your can call to get answer to your health questions 24 hours a day - 365 days a year. The registered nurses answeing the calls have spent a lot of time caring for people. They are ready and eager to help you.

The services listed below are available by calling 1-855-565-9518 or TTY: 711.

  • Medical advice
  • Health information library
  • Answers to questions about your health
  • Advice about a sick child 
  • Help with scheduling PCP appointments
  • Translation services

Sometimes you may not be sure if you need to go to the emergency room (ER). Call the Nurse Advice Line.  They can help you decide where to go for care. If you have an emergency, call 911 or go to the nearest ER.

Caregiver Support Groups:

Caring for someone is rarely easy and can take much of your time.  To help care for a loved one, caregivers need to make time to care for themselves.

Keep in mind the tips below to help you take care of yourself:

  • No one is perfect.  You will make mistakes.
  • Many emotions surface when you are caring for another.
  • Depression is a common experience while caregiving.
  • Give yourself and your loved one honest expectations.
  • Use the info and resources available to you.
  • Know the skills needed to care for your loved one. Be honest about what you can and cannot do.
  • Learn to say No.
  • Take help from others.
  • Be resilient.
  • Know your own stress triggers.
  • For successful coping:
    • Eat right
    • Exercise
    • Sleep

Helpful Fact Sheet:

Taking Care of YOU: Self-Care for Family Caregivers

Nutrition Resources:

Other Resources:

National Suicide Prevention Lifeline
1-800-273-8255

Crisis Call Center
Compassionate assistance to people in any type of crisis
775-784-8090 or 1-800-273-8255

Friendship Line
A crisis hotline and a warmline for non-urgent calls. This line provides support services such as:

  • Suicide prevention
  • Emotional support
  • Elder abuse prevention and therapy
  • Well-being checks
  • Grief support
  • Information and referrals for older adults or adults with disabilities

1-800-971-0016

Alzheimer’s Association 24/7 Support Line
1-800-272-3900

211 Program

The 2-1-1 program is a free, private service to help find local resources, including:

  • Food and nutrition programs
  • Shelter and housing resources
  • Utilities support
  • Disaster relief
  • Employment
  • Addiction prevention and rehabilitation programs
  • Reentry support for ex-offenders
  • Support groups
  • Safe help out of an abusive situation

Call 2-1-1 to speak with a service expert in your area.

AARP
aarp.org

Eldercare Locator
1.800.677.1116
Eldercare.gov

Caregiver Action Network (CAN)
Caregiveraction.org

Physician Orders for Life-Sustaining Treatment (POLST)
POLST.org

Stroke
Stroke.org
1-800-STROKES (787-6537)

Brain Injury Association of America
BIAUSA.org

Serious Mental Illness
NAMI.org
1-800-950-NAMI (6264)

Medicare
Medicare.gov

Medicaid
Medicaid.gov

Disability
Disability.gov

U.S. Living Will Registry®
uslivingwillregistry.com

MedlinePlus: End of Life Issues
Medlineplus.gov/endoflifeissues.html

Dementia/Alzheimer
ALZ.org
1-800-272-3900

Family Caregiver Alliance
Caregiver.org
1-800-445-8106

National Association of States United for Aging and Disabilities (NASUAD)
Nasuad.org

If you have questions please, contact Member Services.